Mortgage holders frequently look for a dependable help to keep up with and fix their home frameworks, and AWG Home Guarantee Division might be one such choice. Notwithstanding, it's fundamental to find out about its administrations and terms of purpose to pursue an educated choice. In this article, we will dig into the AWG Home Guarantee Division audit and investigate its inclusion choices, client support, and the general worth they give. Whether you are another property holder or live in a familial home, you can investigate about different parts of home upkeep given by the organization.

AWG Home Warranty Division Review

Aegis Home Warranty Group
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Aegis Home Warranty Group, formerly known as AWG Home Warranty Division, is a company that specializes in providing home warranty services. These services offer coverage for the repair and replacement costs of various home appliances and systems that are typically not covered by standard homeowners’ insurance. Aegis Home Warranty Group was established in 2016 and boasts of offering coverage with a repair or replacement value of up to $10,000.

This company collaborates with a nationwide network of licensed and bonded service technicians who are equipped to diagnose and address issues related to major home systems and appliances. As per their official website, Aegis Home Warranty Group commits to completing repairs within a relatively swift timeframe of 24 to 48 hours once a claim is approved. Their protection plans encompass a wide range of essential items, including appliances like refrigerators and dishwashers, as well as crucial home systems like air conditioning.

Features of AWG Home Warranty Division

  • Swift Repairs: They aim to get your repairs done within 24-48 hours in most cases, ensuring your home systems and appliances get back in working order promptly.
  • Hassle-Free Payment Plans: Aegis offers convenient payment plans without any extra fees, making it easy for homeowners to budget for their warranty coverage.
  • Nationwide Service Network: They collaborate with licensed and bonded service professionals across the country, who are ready to repair or replace your malfunctioning systems and appliances at no additional cost.
  • Simple Enrollment: No need for home inspections or extensive maintenance records – Aegis makes it straightforward to sign up and get the coverage you need.
  • Round-the-Clock Support: You can file claims 24/7, ensuring you have assistance whenever issues arise with your home systems and appliances.
  • Repair or Replacement Value: Aegis stands out by offering a Home Protection plan that provides repair OR replacement coverage, with a value of up to $10,000 per year, providing peace of mind for costly repairs and replacements.

AWG Home Warranty Division Plans

AWG Home Warranty Division offers homeowners a choice between two coverage plans: the Essentials Plan and the Comprehensive Plan. The Essentials Plan provides coverage for a range of essential systems and appliances, while the Comprehensive Plan goes a step further by including additional items like swimming pools, spas, and heat pumps.

For those interested in these plans, it’s important to note that AWG Home Warranty Division requires homeowners to commit to a three-year contract for either option. They also have the flexibility to transfer their coverage to a new homeowner or cancel their applicationalbeit with a $25 cancellation fee. This gives homeowners some options and peace of mind when it comes to their home warranty needs.

Now, let’s take a closer look at what each plan covers:

Items IncludedEssentials PlanComprehensive Plan
Air Conditioning
Water Heater
Ceiling Fans
Smoke / Carbon Monoxide Detectors
Instant Hot / Cold Water Dispensers
Kitchen Refrigerator
Freestanding Ice Maker
Clothes Washer
Clothes Dryer
Ranges / Ovens / Cooktops
Built-In Microwave
Garage Door Opener
Built-In Food Centers
Trash Compactor
Attic & Exhaust Fan
Garbage Disposal

Coverage Provided by AWG Home Warranty

Coverage Provided by Home Warranty

When you’re in the market for a home warranty, it’s important to understand what you’re getting and what’s included in the deal. Home warranty services offer financial support for repairing or replacing essential systems and appliances in your home, but it’s crucial to know the extent of their coverage.

Home warranty companies typically cover the basic components needed for the normal functioning of your home systems. They usually protect against the wear and tear that occurs over time, regardless of how old your equipment is. It’s also a good practice to check the user agreement to find out if AWG Home Warranty Division has any coverage limits. Most providers set a specific dollar limit for appliances and systems. Once you reach that limit, you’ll be responsible for covering any additional costs that go beyond it.

Regrettably, AWG Home Warranty Group doesn’t offer a sample contract that outlines what’s excluded from their coverage plans. Common exclusions in home warranty contracts include pre-existing issues with your home systems or appliances, accidental damage, and theft. It’s essential to be aware of these exclusions when considering their warranty options.

AWG Home Warranty Division Pricing

When it comes to home warranty companies, you’ll often find that the average cost starts at around $300 for basic coverage and goes up to about $600 for more comprehensive protection. However, the AWG Home Warranty division agent has quoted a price that’s considerably higher than what other providers typically offer, coming in at $185.39 per month.

Additionally, there’s another cost to consider in the home warranty equation, and that’s the trade service fee. This fee is usually something the policyholder is responsible for and is paid to the technician when they come to your property to make repairs. In the home warranty industry, these fees generally range from $75 to $125. With an AWG home warranty, the costs can vary a bit, falling between $65 to $75.

How to Request a Quote from AWG Home Warranty?

If you’re thinking about getting a home warranty from AWG, the process to get a quote is quite simple. All you need to do is fill out a basic form and provide the company with some essential details:

  • Your Name
  • ZIP Code
  • Email Address
  • Phone Number
  • Preferred Plan

Once you’ve submitted this information, you’ll receive a message thanking you for your request and the assurance that a home protection specialist will get in touch with you soon. It’s important to mention that our research team requested a quote but didn’t receive a response from the company within two days. If you prefer not to apply online, you can always give them a call at 855-512-9865 to speak with a representative about a new home protection plan.

Pros of AWG Home Warranty Division

  • They get your repairs done within 24 to 48 hours after you file a claim.
  • You won’t have to worry about upfront fees with their payment plans.
  • They offer round-the-clock customer service for your convenience.

Cons of AWG Home Warranty Division

  • They don’t offer a sample contract for customers to review before applying.
  • They lack transparency by not displaying plan pricing on their website.

AWG Home Warranty BBB

Better Business Bureau website
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The BBB, or Better Business Bureau, is an organization that evaluates companies based on various factors, including customer complaints and other criteria. Sometimes, companies may not have a rating if there isn’t enough data available. Now, considering the recent focus on AWG Home Warranty, it’s a good idea to look into their BBB status.

On the BBB website, AWG Home Warranty has received an A+ rating, which is the highest possible rating for a company. However, the company’s own website mentions an A rating. Regardless, both ratings are positive. It’s worth noting that AWG Home Warranty is not BBB accredited, though the reasons for this are not disclosed.

AWG Home Warranty has been in operation for seven years, and during that time, they have received an average of just 14 customer reviews on BBB, with a rating of 1.86 stars out of 5. Over the past three years, the company has resolved 35 complaints, and in the last year, AWG Home Warranty Division has addressed 7 customer complaints.

Best Time to Purchase AWG Home Warranty

Home Warranty

  • For Older Homes and Appliances: If you own an older home with aging appliances and systems that might be on the brink of failure, having a home warranty can be a wise decision.
  • Selling Your Home: If you’re in the process of selling your home, offering a home warranty to potential buyers can be a great incentive. It simplifies the deal and provides peace of mind in case unexpected repairs are needed.
  • Buying a New Home: When you’re purchasing a new home, it’s a good idea to consider a home warranty. Sudden repairs or replacements can be financially burdensome right after a house purchase, and a warranty can offer valuable protection.
  • On a Tight Budget: Major repairs or replacements can be costly, ranging from hundreds to thousands of dollars. If you’re on a tight budget and can’t afford unexpected expenses, a home warranty can safeguard your finances in case a major appliance or system malfunctions.
  • Avoiding Contractor Hassles: Home warranties save you the trouble of searching for contractors when a major system or appliance breaks down. These plans typically come with a network of licensed contractors, making the repair process convenient and hassle-free.

AWG Home Warranty Division Scam

Based on several online reviews, it appears that AWG Home Warranty Division employs dubious methods to engage with potential customers. They send out letters notifying homeowners that their home warranty is about to expire, which can induce panic and lead some people to renew a home warranty service they never even had. The catch here is that the recipients of these letters are often not customers of the company, and many of them have not signed up for any home warranty service with any company.

This questionable approach to connecting with potential customers has not been well-received by many. In many instances, these letters use fear as a means to scam and acquire customers. While they may succeed in convincing a few unsuspecting individuals to sign up for their services, this kind of deceptive practice ultimately damages the company’s reputation.

What is AWG Home Warranty Division Pink Letter?

Evelyn Ehrenfried, a resident of Lewiston, recently received an unsettling letter in her mailbox. The letter raised concerns about the potential expiration of her home warranty, suggesting she could become financially responsible for any necessary repairs. It urged her to take action promptly, all emphasized in eye-catching bright pink.

What’s intriguing is that Evelyn doesn’t actually possess a home warranty; she has homeowners’ insurance instead. The letter, lacking a return address, solely displayed the company name and a deadline for response. The choice of using vivid pink paper and a looming deadline was a deliberate attempt to create a false sense of urgency. When Evelyn called the phone number provided in the pink letter, a representative from AWS answered and explained that it was a marketing strategy, not a scam. This tactic, akin to what many insurance companies employ, plays on people’s fears to encourage action.

When asked why Evelyn was informed about her home warranty expiring when she didn’t have one, the Aegis representative mentioned there’s wording in the letter that acknowledges some recipients may not have an existing policy. In small print at the bottom of the letter, it stated: Not all consumers have previous coverage. This was to highlight that those without a warranty could potentially be responsible for home repair costs.

AWG Home Warranty Division Claims Settlement

Claims Settlement

If your home system or appliance runs into trouble, don’t worry; you can reach out to AWG Home Warranty by dialing 800-480-6205 to file a claim. Their claims department operates around the clock, so help is always available. Once your claim is accepted, you can expect a service technician to be on their way within 24 to 48 hours to get things fixed.

It’s worth noting that currently, AWG doesn’t have an easily accessible online form for submitting claims on their website. However, the good news is that AWG takes care of finding the right professional for the job. They’ll choose a qualified and licensed contractor to handle the repairs or replacements, sparing you the hassle of searching for a trustworthy contractor in your area.

While AWG Home Guarantee Division offers a few important administrations and advantages for property holders, there are areas of worry that might require cautious thought. You ought to completely survey your particular necessities and cautiously gauge the highlights and advantages prior to taking a choice.